Platform and Security Updates

OpenProducer provides comprehensive management of platform and security updates to ensure your Newspack platform remains current, secure, and reliable.

  • Regular Software Updates: We ensure that your platform is always running the latest software versions, maintaining compatibility and performance.
  • Security Patches: We promptly apply critical security patches to safeguard against vulnerabilities.
  • Vulnerability Assessments and Fixes: Our team conducts regular assessments to identify and mitigate potential security risks.

Hosting and infrastructure

We work with our hosting partners to deliver robust hosting and infrastructure support.

  • Content Delivery Network (CDN) and Edge Caching: Enhances content delivery speed and reliability across global audiences.
  • High-Speed Image and Video Delivery: Optimized for media content to provide an exceptional user experience.
  • Site Monitoring and Security Scanning: Continuous monitoring to proactively detect and resolve any issues.
  • Automatic Backups and Updates: Regular backups with automatic updates to maintain platform stability.

Responsive Support and Issue Resolution

Our support team is readily available via email and Slack to assist with any issues. We are committed to providing prompt and effective troubleshooting to ensure minimal disruption to your operations.

Custom support and services

In addition to platform support, we work with partners to provide custom services and support outside the scope of the Newspack platform offering.